Timm, Paul R.
50 powerful ideas you can use to keep your customers [electronic resource] / Fifty powerful ideas you can use to keep your customers by Paul R. Timm. - 3rd ed. - Franklin Lakes, NJ : Career Press, c2002. - 158 p.
Includes bibliographical references (p. 147-149) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer services--Management.
Consumer satisfaction.
Supervision of employees.
Electronic books.
HF5415.5 / .T498 2002eb
658.8/12
50 powerful ideas you can use to keep your customers [electronic resource] / Fifty powerful ideas you can use to keep your customers by Paul R. Timm. - 3rd ed. - Franklin Lakes, NJ : Career Press, c2002. - 158 p.
Includes bibliographical references (p. 147-149) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer services--Management.
Consumer satisfaction.
Supervision of employees.
Electronic books.
HF5415.5 / .T498 2002eb
658.8/12