Travers, Max.
The new bureaucracy quality assurance and its critics / [electronic resource] : Max Travers. - Bristol, UK : Policy Press, 2007. - vi, 202 p.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Total quality management in government.
Public administration--Quality control.
Organizational change.
Electronic books.
JF1525.T67 / T73 2007eb
The new bureaucracy quality assurance and its critics / [electronic resource] : Max Travers. - Bristol, UK : Policy Press, 2007. - vi, 202 p.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Total quality management in government.
Public administration--Quality control.
Organizational change.
Electronic books.
JF1525.T67 / T73 2007eb