Assessing satisfaction in health and long term care practical approaches to hearing the voices of consumers / [electronic resource] :
Robert A. Applebaum, Jane K. Straker, Scott M. Geron.
- New York : Springer, c2000.
- ix, 142 p.
Includes bibliographical references (p. 129-135) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Patient satisfaction.
Medical care--Evaluation.
Electronic books.
RA399.A1 / A875 2000eb
362.1
Includes bibliographical references (p. 129-135) and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Patient satisfaction.
Medical care--Evaluation.
Electronic books.
RA399.A1 / A875 2000eb
362.1