Butterfield, Ronald W.
Quality Service Pure And Simple. - Wisconsin : ASQC, 1991. - index, 77p. ; cm.
0873890914
Service Industries--Quality Control.
HD9980.5.B988
Quality Service Pure And Simple. - Wisconsin : ASQC, 1991. - index, 77p. ; cm.
0873890914
Service Industries--Quality Control.
HD9980.5.B988