Information technology in the service society a twenty-first century lever / [electronic resource] :
Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.
- Washington, D.C. : National Academy Press, 1994.
- xiii, 270 p. : ill.
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Information technology.
Service industries--Automation.
Electronic books.
HC79.I55 / I5396 1994eb
Includes bibliographical references.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2013.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Information technology.
Service industries--Automation.
Electronic books.
HC79.I55 / I5396 1994eb