IUKL Library
Tuominen, Kari.

The EFQM excellence model for business enterprises : self-assessment work book : what separates the successful from the average? / Kari Tuominen. - 1 online resource (137 pages) : illustrations (some color). - Excellence frameworks series .

"EFQM 2013."

9789522286499 (e-book)


Total quality management--Problems, exercises, etc.
Business enterprises--Problems, exercises, etc.


Electronic books.

HD62.15 / .T86 2012eb
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