IUKL Library
Gross, Melissa,

Five steps of outcome-based planning and evaluation for public libraries / Melissa Gross, Cindy Mediavilla, Virginia A. Walter. - 1 online resource (117 pages) : illustrations

Includes bibliographical references and index.

Outcomes, services and programs, and OBPE -- Gathering information -- Determining outcomes -- Designing programs and services -- Evaluating programs and services -- Sharing results -- Appendix A. Community assessment environmental scan : internal (library) factors -- Appendix B. Community assessment environmental scan : external (community) factors -- Appendix C. Community assessment : field questions to ask yourself -- Appendix D. Community assessment : sample interview and focus group questions.

9780838914151 (e-book)


Public libraries--Planning.
Public libraries--Evaluation.
Public services (Libraries)--Evaluation.
Libraries and community.
Public libraries--Planning--California--Case studies.
Public libraries--Evaluation--California--Case studies.


Electronic books.

Z678 / .G74 2016eb

027.4
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