IUKL Library
Harmon, Paul, 1942-

Business process change : a business process management guide for managers and process professionals / Paul Harmon ; foreword by Tom Davenport ; acquiring editor Andrea Dierna ; designer Russell Purdy. - Third edition. - 1 online resource (525 pages)

Includes bibliographical references at the end of each chapters and index.

9780128005224 (e-book)


Electronic commerce.
Organizational change.
System design.


Electronic books.

HF5548.32 / .H367 2014

658.406
The Library's homepage is at http://library.iukl.edu.my/.