IUKL Library
Shonka, Mark.

Beyond selling value a proven process to avoid the vendor trap / [electronic resource] : Mark Shonka, Dan Kosch. - Chicago : Dearborn Trade Pub., c2002. - xvi, 283 p. : ill. ; 23 cm.

Includes index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Selling.
Value.
Customer relations.


Electronic books.

HF5438.25 / .S53 2002eb

658.8/1
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