Goetsch, David L.
Introduction to total quality : quality management for production, processing, and services. David L. Goetsch. - New Jersey : Prentice Hall, 1997. - 660 p.
Includes bibliographical references and index.
9780132325219
Total Quality Management.
HD62.15.G64
Introduction to total quality : quality management for production, processing, and services. David L. Goetsch. - New Jersey : Prentice Hall, 1997. - 660 p.
Includes bibliographical references and index.
9780132325219
Total Quality Management.
HD62.15.G64