Payne, Shelia.
Grolier business library : delivering customer service. - Hong Kong : Grolier, 1997. - Deluxe Edition. 188p., index, glossary, appendix. ; cm.
0717297403
Customer Service.
HF5415.P346(R)
Grolier business library : delivering customer service. - Hong Kong : Grolier, 1997. - Deluxe Edition. 188p., index, glossary, appendix. ; cm.
0717297403
Customer Service.
HF5415.P346(R)