Plunkett, W. Richard.
Management : meeting and exceeding customer expectations. - Ohio : South Western, 1997. - 6th Ed. 760p., index, glossary, ill. ; cm.
0538844965
Management.
HD31.P737
Management : meeting and exceeding customer expectations. - Ohio : South Western, 1997. - 6th Ed. 760p., index, glossary, ill. ; cm.
0538844965
Management.
HD31.P737