Stone, Merlin.
Customer relationship marketing : get to know your customers and win their loyalty. - London : Kogan Page, 2000. - 228p., index. ; cm.
0749427000
Customer Relations.
HF5415.5.S879
Customer relationship marketing : get to know your customers and win their loyalty. - London : Kogan Page, 2000. - 228p., index. ; cm.
0749427000
Customer Relations.
HF5415.5.S879