Bank, John.
The Essence of total quality management. - 2nd. - Essex : Pearson, 2000. - 258p., index. ; cm.
0135731143
Quality Control.
Management--Total Quality.
HD62.5.B218
The Essence of total quality management. - 2nd. - Essex : Pearson, 2000. - 258p., index. ; cm.
0135731143
Quality Control.
Management--Total Quality.
HD62.5.B218