IUKL Library
Taylor, Shirley.

Communication for business : a practical approach. Shirley Taylor. - 4th ed. - Harlow, England : Pearson Longman, 2005. - xix, 429 p. : ill. (some col.) ; 25 cm.

Includes index.

9780273687658
The Library's homepage is at http://library.iukl.edu.my/.