Harris, Elaine K.
Customer service : a practical approach / Elaine K. Harris. - 6th ed. International edition - Boston : Pearson, c2013 - xv, 175 p. : ill. ; 26 cm.
Includes index.
9780132974349
Customer services.
HF5415.5 / .H289 2013
Customer service : a practical approach / Elaine K. Harris. - 6th ed. International edition - Boston : Pearson, c2013 - xv, 175 p. : ill. ; 26 cm.
Includes index.
9780132974349
Customer services.
HF5415.5 / .H289 2013