IUKL Library
Plenert, Gerhard Johannes.

Strategic continuous process improvement : which quality tools to use, and when to use them / Gerhard Plenert. - New York : McGraw-Hill, 2012. - xxii, 234 p. : ill. ; 24 cm.

Includes index.




9780071767187


Total quality management.
Quality control--Standards.

HD62.15 / P567 2012
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