IUKL Library
Fearn-Banks, Kathleen.

Crisis communications : a casebook approach / Kathleen Fearn-Banks - 4th ed. - New York : Routledge, 2011 - xi, 383 p. : ill. ; 24 cm. - Communication series .

Includes bibliographical references and index.



9780415880596


Public relations --Management --Case studies
Crisis management--Case studies
Advertising --Case studies

HD59
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