000 -LEADER |
fixed length control field |
aaa a22 i 4500 |
001 - CONTROL NUMBER |
control field |
ko1510631198 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-KjKLI |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20171114114802.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
171025b xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781490719450 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
MY-KjKLI |
Language of cataloging |
eng |
Transcribing agency |
MY-KjKLI |
Description conventions |
rda |
050 #0 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HD30.2 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Book |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Steinberg, Randy A. |
Relator term |
author |
245 10 - TITLE STATEMENT |
Title |
Measuring ITSM: |
Remainder of title |
Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives / |
Statement of responsibility, etc |
Randy A. Steinberg |
264 1# - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
United States America: |
Name of publisher, distributor, etc |
Trafford Publishing, |
Date of publication, distribution, etc |
2013 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
179 pages; |
Dimensions |
23 cm |
336 ## - CONTENT TYPE |
Source |
rdacontent |
Content type term |
Text |
337 ## - MEDIA TYPE |
Source |
rdamedia |
Media type term |
Unmediated |
338 ## - CARRIER TYPE |
Source |
rdacarrier |
Carrier type term |
Volume |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Information technology |
General subdivision |
Management |
|
Topical term or geographic name as entry element |
Management information systems |