Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 15756
003 - CONTROL NUMBER IDENTIFIER
- control field: MY-KjKLI
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20131114122009.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 131114|||a|||||| | ||| d
040 ## - CATALOGING SOURCE
- Original cataloging agency: MY-KjKLI
- Transcribing agency: MY-KjKLI
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name as entry element: Quality Customer Service.
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (MY-KjKLI)5710: Martin, William B. 15755, Managing quality customer service., 1989.