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Strategic customer management [electronic resource] : strategizing the sales organization / Nigel F. Piercy and Nikala Lane.

By: Piercy, Nigel.
Contributor(s): Lane, Nikala | ebrary, Inc.
Material type: materialTypeLabelBookPublisher: Oxford ; New York : Oxford University Press, 2009Description: xvi, 321 p. : ill.Subject(s): Customer relations -- Management | Customer servicesGenre/Form: Electronic books.Online resources: An electronic book accessible through the World Wide Web; click to view
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Item type Current location Collection Call number URL Copy number Status Date due Item holds
E-book E-book IUKL Library
Subscripti http://site.ebrary.com/lib/kliuc/Doc?id=10288381 1 Available
Total holds: 0

Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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