Service-ability [electronic resource] : create a customer centric culture and gain competitive advantage / Kevin Robson.
By: Robson, Kevin.
Contributor(s): ebrary, Inc.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10630565 | 1 | Available |
Total holds: 0
Includes index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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