Successful business process management : what you need to know to get results / Paula K. Berman.
By: Berman, Paula K [author.].
Material type:
BookPublisher: New York : American Management Association, [2014]Copyright date: �2014Description: 1 online resource (283 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9780814434024 (e-book).Subject(s): Workflow -- Management | Organizational effectiveness -- Management | Industrial managementGenre/Form: Electronic books.DDC classification: 658 Online resources: An electronic book accessible through the World Wide Web; click to view | Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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E-book
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IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10843706 | 1 | Available |
Includes index.
part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
Description based on print version record.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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