CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk.
By: Bligh, Philip.
Contributor(s): Turk, Douglas | ebrary, Inc.
Material type:
BookPublisher: Hoboken, N.J. : Wiley, c2004Description: xviii, 205 p. : ill.Subject(s): Customer relations -- Management | Customer relations -- Management -- Data processingGenre/Form: Electronic books.DDC classification: 658.8/12 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|---|---|
E-book
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IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10114100 | 1 | Available |
Total holds: 0
Includes bibliographic references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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