Consumer-centric healthcare [electronic resource] : opportunities and challenges for providers / Colin B. Konschak and Lindsey P. Jarrell.
By: Konschak, Colin B.
Contributor(s): Jarrell, Lindsey B | ebrary, Inc.
Material type:
BookSeries: Management series (Ann Arbor, Mich.): Publisher: Chicago, Ill. : Health Administration Press, c2011Description: xiii, 218 p.Subject(s): Medical care -- United States -- Marketing | Preferred provider organizations (Medical care) -- United States -- Marketing | Health maintenance organizations -- United States -- Marketing | Patient satisfaction -- United StatesGenre/Form: Electronic books.DDC classification: 362.1068/8 Online resources: An electronic book accessible through the World Wide Web; click to view | Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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E-book
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IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10478030 | 1 | Available |
Includes bibliographical references and index.
The transparent provider -- Information technology goes mobile -- Personal health records -- Consumer-driven health plans -- Concierge and retail medicine -- Telemedicine -- Globalization -- Social media -- Targeted marketing to consumers -- Converting patients to customers -- Visions for the future.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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