Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson.
By: Evenson, Renee.
Contributor(s): ebrary, Inc.
Material type:
BookPublisher: New York : AMACOM, c2005Description: ix, 207 p.Subject(s): Customer relations | Customer services | Employees -- Training ofGenre/Form: Electronic books.DDC classification: 658.8/12 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|---|---|
E-book
|
IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10120166 | 1 | Available |
Total holds: 0
Includes index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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