Virtual reference training [electronic resource] : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross.
By: Hirko, Buff.
Contributor(s): Ross, Mary Bucher | ebrary, Inc.
Material type:
BookPublisher: Chicago : American Library Association, 2004Description: v, 160 p. : ill.Subject(s): Electronic reference services (Libraries) -- Study and teaching -- Washington (State) -- Case studies | Electronic reference services (Libraries) -- Study and teaching | Reference librarians -- Training of | Reference librarians -- In-service trainingGenre/Form: Electronic books.DDC classification: 025.5/24 Online resources: An electronic book accessible through the World Wide Web; click to view | Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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E-book
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IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10194686 | 1 | Available |
Includes bibliographical references (p. 153-155) and index.
Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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