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Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean.

By: McKean, John, 1956- [author.].
Material type: materialTypeLabelBookPublisher: Hoboken, New Jersey : John Wiley & Sons, Incorporates, 2015Copyright date: �2015Description: 1 online resource (346 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9781119004202 (e-book).Subject(s): Customer relations | Consumer behaviorGenre/Form: Electronic books.DDC classification: 658.8/343 Online resources: An electronic book accessible through the World Wide Web; click to view
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Item type Current location Collection Call number URL Copy number Status Date due Item holds
E-book E-book IUKL Library
Subscripti http://site.ebrary.com/lib/kliuc/Doc?id=10929303 1 Available
Total holds: 0

Includes bibliographical references and index.

Description based on print version record.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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