Transforming the character of public organizations [electronic resource] : techniques for change agents / A. Carol Rusaw.
By: Rusaw, A. Carol.
Contributor(s): ebrary, Inc.
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Includes bibliographical references (p. [227]-235) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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