Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe.
By: Price, Bill [author.].
Contributor(s): Jaffe, David [author.].
Material type:
BookPublisher: San Francisco, California : Jossey-Bass, [2015]Copyright date: �2015Edition: First edition.Description: 1 online resource (269 pages) : illustrations.Content type: text Media type: computer Carrier type: online resourceISBN: 9781118954812 (e-book).Subject(s): Customer relations | Customer services | Consumer satisfactionGenre/Form: Electronic books.DDC classification: 658.8/12 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|---|---|
E-book
|
IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10987394 | 1 | Available |
Total holds: 0
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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