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A multidisciplinary approach to service encounters / edited by Mar�ia de la O. Hern�andez-L�opez, Lucia Fernandez-Amaya.

Contributor(s): De la O Hernandez-Lopez, Maria [editor.] | Fern�andez-Amaya, Lucia [editor.].
Material type: materialTypeLabelBookSeries: Studies in pragmatics: Volume 14.Publisher: Leiden, The Netherlands : Koninklijke Brill, 2015Copyright date: �2015Description: 1 online resource (267 pages) : illustrations, charts.Content type: text Media type: computer Carrier type: online resourceISBN: 9789004260160 (e-book).Subject(s): Intercultural communication | Business communication | Customer relations | Communication in marketingGenre/Form: Electronic books.DDC classification: 302.2 Online resources: An electronic book accessible through the World Wide Web; click to view
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Item type Current location Collection Call number URL Copy number Status Date due Item holds
E-book E-book IUKL Library
Subscripti http://site.ebrary.com/lib/kliuc/Doc?id=11055116 1 Available
Total holds: 0

Includes bibliographical references and index.

Description based on print version record.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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