Knowledge management and drivers of innovation in services [electronic resource] / Patricia Ordo�nez de Pablos, Miltiadis D. Lytras [editors].
Contributor(s): Ord�o�nez de Pablos, Patricia | Lytras, Miltiadis D | ebrary, Inc.
Material type:
BookPublisher: Hershey, Pa. : Information Science Reference, c2012Description: xviii, 331 p. : ill.Subject(s): Knowledge management | Organizational learning -- Management | Service industries -- ManagementGenre/Form: Electronic books.DDC classification: 658.4/038 Online resources: An electronic book accessible through the World Wide Web; click to view Summary: "This book provides a comprehensive collection of knowledge from experts within the information and knowledge management fields, outlining areas on knowledge management, innovation, information technologies and systems, and services industry"--Provided by publisher.
| Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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E-book
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IUKL Library | Subscripti | http://site.ebrary.com/lib/kliuc/Doc?id=10551763 | 1 | Available |
Includes bibliographical references and index.
"This book provides a comprehensive collection of knowledge from experts within the information and knowledge management fields, outlining areas on knowledge management, innovation, information technologies and systems, and services industry"--Provided by publisher.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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