Services management [electronic resource] : (including skill development) / K. Ramachandra, B. Chandrashekara, S. Shivakumar.
By: Ramachandra, K.
Contributor(s): Chandrashekara, B | Shivakumar, S | ProQuest (Firm).
Material type:
BookPublisher: Mumbai [India] : Himalaya Pub. House, 2010Edition: Rev. ed.Description: 262 p. : ill.Subject(s): Service industries -- Management | Hospitality industry -- Management | Customer services -- ManagementGenre/Form: Electronic books.Online resources: Click to View
| Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|---|---|
E-book
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IUKL Library | Subscripti | https://ebookcentral.proquest.com/lib/kliuc-ebooks/detail.action?docID=3011265 | 1 | Available |
Total holds: 0
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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