Managing quality [electronic resource] : managerial and critical perspectives / Mihaela Kelemen.
By: Kelemen, Mihaela.
Contributor(s): ProQuest (Firm).
Material type:
BookPublisher: London ; Thousand Oaks : SAGE Publications, 2003Description: xi, 209 p. : ill.Subject(s): Total quality management | Total quality management -- Great Britain | Total quality management -- Great Britain -- Case studiesGenre/Form: Electronic books.DDC classification: 658.4010941 Online resources: Click to View | Item type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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E-book
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IUKL Library | Subscripti | https://ebookcentral.proquest.com/lib/kliuc-ebooks/detail.action?docID=483389 | 1 | Available |
Includes bibliographical references (p. [186]-199) and index.
pt. 1. Theoretical perspectives on quality -- pt. 2. Practical approaches to quality -- pt. 3. Consequences of quality -- pt. 4. Case studies on quality management.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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