Operative Steuerung von Dienstleistungsprozessen : Methodik zur Steigerung der Produktivit�at von informationszentrierten Dienstleistungsprozessen / Michael Leyer.
By: Leyer, Michael [author.].
Material type: BookPublisher: Berlin : Logos, 2012Description: 1 online resource (387 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9783832596651 (e-book).Subject(s): Customer servicesGenre/Form: Electronic books.DDC classification: 658.812 Online resources: Click to ViewItem type | Current location | Collection | Call number | URL | Copy number | Status | Date due | Item holds |
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E-book | IUKL Library | Subscripti | https://ebookcentral.proquest.com/lib/kliuc-ebooks/detail.action?docID=5223932 | 1 | Available |
Total holds: 0
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
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