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The Baldrige Criteria for Business Enterprises - USA : Improvement Guide.

By: Tuominen, Kari.
Material type: materialTypeLabelBookSeries: Excellence Frameworks - Baldrige Ser: Publisher: Turku : Oy Benchmarking Ltd, 2013Copyright date: �2013Edition: 1st ed.Description: 1 online resource (125 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 9789523426627.Genre/Form: Electronic books.Online resources: Click to View
Contents:
Intro -- The Baldrige Criteria for Business Enterprises -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organization? -- What can you gain? -- The Malcolm Baldrige Performance Excellence Framework -- Assessment Categories and Items -- Assessment instructions -- 1.Leadership -- 2.Strategic Planning -- 3.Customer Focus -- 4.Measurement, Analysis, andKnowledge Management -- 5.Workforce Focus -- 6.Operations Focus -- 7.Results -- You can use the book in lots of different ways -- About the Author -- Oppaita kehitt�amiseen - Improvement Guides -- Back Cover.
Summary: A self-assessment workbook that uses the structure of the Malcolm Baldrige Perfor-mance Excellence Framework. The book uses practical examples and everyday events to open up the Baldrige Criteria from the perspective of a Business Enterprise. Each assessment point in the book is illustrated comparing how average and excellent organisations perform. Examples taken from successful organisa-tions help us to raise our limits and give us the courage to set our own targets higher. Examples taken from successful organisations help us to raise our limits and give us the courage to set our own targets higher.
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Item type Current location Collection Call number URL Copy number Status Date due Item holds
E-book E-book
https://ebookcentral.proquest.com/lib/kliuc-ebooks/detail.action?docID=28914912 Available
E-book E-book IUKL Library
Subscripti 1 Available
Total holds: 0

Intro -- The Baldrige Criteria for Business Enterprises -- Contents -- Introduction -- Purpose of the book -- What does self-assessment mean for an organization? -- What can you gain? -- The Malcolm Baldrige Performance Excellence Framework -- Assessment Categories and Items -- Assessment instructions -- 1.Leadership -- 2.Strategic Planning -- 3.Customer Focus -- 4.Measurement, Analysis, andKnowledge Management -- 5.Workforce Focus -- 6.Operations Focus -- 7.Results -- You can use the book in lots of different ways -- About the Author -- Oppaita kehitt�amiseen - Improvement Guides -- Back Cover.

A self-assessment workbook that uses the structure of the Malcolm Baldrige Perfor-mance Excellence Framework. The book uses practical examples and everyday events to open up the Baldrige Criteria from the perspective of a Business Enterprise. Each assessment point in the book is illustrated comparing how average and excellent organisations perform. Examples taken from successful organisa-tions help us to raise our limits and give us the courage to set our own targets higher. Examples taken from successful organisations help us to raise our limits and give us the courage to set our own targets higher.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2022. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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