Customer loyalty : how to earn it, how to keep it.
By: Griffin, Jill
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Material type: 
BookPublisher: San Francisco : Jossey-Bass, 1995Description: 242p., index, references. ; cm.ISBN: 9780029129777.Subject(s): Consumer Satisfaction | Employee Loyalty | Customer Relations
| Item type | Current location | Call number | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|
Book
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IUKL Library Open shelves | HF5415.5 Gri (Browse shelf) | 1 | Available |
Total holds: 0
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