Measuring quality [electronic resource] : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst.
By: Poll, Roswitha.
Contributor(s): Boekhorst, Peter te | ebrary, Inc.
Material type:
BookSeries: IFLA publications: 127.Publisher: M�unchen : K.G. Saur, 2007Edition: 2nd rev. ed.Description: 269 p. : ill. ; 22 cm.Subject(s): Academic libraries -- Evaluation | Public libraries -- EvaluationGenre/Form: Electronic books.DDC classification: 027.7 Online resources: An electronic book accessible through the World Wide Web; click to view
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Includes bibliographical references (p. 263-267).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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