Show me the money [electronic resource] : how to determine ROI in people, projects, and programs / Jack J. Phillips, Patricia Pulliam Phillips.
By: Phillips, Jack J.
Contributor(s): Phillips, Patricia Pulliam | ebrary, Inc.
Material type:
BookPublisher: San Francisco, Calif. : Berrett-Koehler Publishers, c2007Edition: 1st ed.Description: xvi, 269 p. : ill. ; 25 cm.Other title: How to determine ROI in people, projects, and programs | How to determine return on investment in people, projects, and programs.Subject(s): Project management | Project management -- Evaluation | Rate of return | Human capitalGenre/Form: Electronic books.DDC classification: 658.15/54 Online resources: An electronic book accessible through the World Wide Web; click to view Includes bibliographical references (p. [259]-261) and index.
Preface -- The value evolution -- The ROI methodology: a brief overview -- Project needs and objectives: ensuring business alignment -- Reaction and perceived value -- Learning and confidence -- Application and implementation -- Impact and consequences -- Isolation of project impact -- Show me the money: converting data to money -- The intangible measures -- Project costs and calculating ROI -- The business case: forecasting value, including ROI -- Results reporting -- Implementing and sustaining ROI.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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