Service quality in leisure and tourism [electronic resource] / Christine Williams and John Buswell.
By: Williams, Christine.
Contributor(s): Buswell, John | ebrary, Inc.
Material type:
BookPublisher: Wallingford, Oxon, UK ; Cambridge, MA : CABI Pub., c2003Description: ix, 230 p. : ill. ; 25 cm.Subject(s): Leisure industry | Quality assurance | TourismGenre/Form: Electronic books.DDC classification: 910/.68/4 Online resources: An electronic book accessible through the World Wide Web; click to view
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Includes bibliographical references (p. 209-222) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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