Usability success stories [electronic resource] : how organizations improve by making easier-to-use software and Web sites / [edited by] Paul Sherman.
Contributor(s): Sherman, Paul | ebrary, Inc.
Material type:
BookPublisher: Aldershot, England ; Burlington, VT : Gower, c2006Description: xv, 204 p. : ill. ; 25 cm.Subject(s): New products -- Management | Customer relations | User interfaces (Computer systems)Genre/Form: Electronic books.DDC classification: 005.068 Online resources: An electronic book accessible through the World Wide Web; click to view Includes bibliographical references and index.
An introduction to usability and user-centered design -- Tracking ease-of-use metrics : a tried and true method for driving adoption of UCD in different corporate cultures -- Tales from the trenches : getting usability through corporate -- Redesigning the United States Department of Health and Human Services Web site -- Creating better working relationships in a user-focused organization -- Using innovation to promote a user-centered design process while addressing practical constraints -- Changing perceptions : getting the business to value user-centered design processes -- User interface (UI) design at Siemens Medical Solutions -- Collaborating with change agents to make a better user interface.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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