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Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse.

By: Strouse, Karen G.
Contributor(s): ebrary, Inc.
Material type: materialTypeLabelBookSeries: Artech House telecommunications library: Publisher: Boston : Artech House, c2004Description: xiv, 205 p. : ill.Subject(s): Competition, International | Consumer satisfaction | Customer relations | Telecommunication -- MarketingGenre/Form: Electronic books.DDC classification: 384/.043/0688 Online resources: An electronic book accessible through the World Wide Web; click to view
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Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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