Pengurusan khidmat pelanggan : petua & teknik / Rahmat Ismail.
By: Rahmat Ismail.
Material type: BookPublisher: Kuala Lumpur : Utusan Publications & Distributors, 2001Description: 152p. ; 22cm. ill.ISBN: 9676111422; 9789676111425.Subject(s): Customer Relations | Customer Services | Consumer SatisfactionItem type | Current location | Call number | Copy number | Status | Date due | Item holds |
---|---|---|---|---|---|---|
Book | IUKL Library Open shelves | HF5415.5 Rah (Browse shelf) | 1 | Available |
Total holds: 0
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