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Knowledge management in the public sector [electronic resource] : a blueprint for innovation in government / David E. McNabb.

By: McNabb, David E.
Contributor(s): ebrary, Inc.
Material type: materialTypeLabelBookPublisher: Armonk, N.Y. : M.E. Sharpe, c2007Description: xvii, 325 p. : ill. ; 24 cm.Subject(s): Knowledge management | Organizational learning | Public administration -- Information technology -- Case studies | Electronic government information -- Case studiesGenre/Form: Electronic books.DDC classification: 352.3/8 Online resources: An electronic book accessible through the World Wide Web; click to view
Contents:
Historical foundations of KM -- KM : a self-regulating social system -- The technology and processes subsystem -- Knowledge processes and policy directives -- Principles and processes in implementing KM -- Building a collaborative learning culture -- KM and organizational learning -- KM and innovation in government -- Knowledge management in the public sector -- The public-sector chief knowledge officer -- Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo -- KM at the army's communications-electronics command / Susan L. Kappi -- KM at the Virginia Department of Transportation / Maureen L. Hammer -- Conclusion : knowledge management's role in the drive to transform government.
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Includes bibliographical references (p. 291-302) and index.

Historical foundations of KM -- KM : a self-regulating social system -- The technology and processes subsystem -- Knowledge processes and policy directives -- Principles and processes in implementing KM -- Building a collaborative learning culture -- KM and organizational learning -- KM and innovation in government -- Knowledge management in the public sector -- The public-sector chief knowledge officer -- Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo -- KM at the army's communications-electronics command / Susan L. Kappi -- KM at the Virginia Department of Transportation / Maureen L. Hammer -- Conclusion : knowledge management's role in the drive to transform government.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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