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The human element [electronic resource] : understanding and managing employee behavior / Lee Roy Beach.

By: Beach, Lee Roy.
Contributor(s): ebrary, Inc.
Material type: materialTypeLabelBookPublisher: Armonk, N.Y. : M.E. Sharpe, c2007Description: ix, 194 p. ; 24 cm.Other title: Understanding and managing employee behavior.Subject(s): Organizational behavior -- Management | Supervision of employees | Problem solvingGenre/Form: Electronic books.DDC classification: 658.4 Online resources: An electronic book accessible through the World Wide Web; click to view
Contents:
Introduction -- Leading employees -- Understanding expectations -- Anticipating emotions -- Setting standards -- Evaluating problems -- Solving problems -- Conclusion -- Appendix: an example of a culture inventory.
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Includes bibliographical references and index.

Introduction -- Leading employees -- Understanding expectations -- Anticipating emotions -- Setting standards -- Evaluating problems -- Solving problems -- Conclusion -- Appendix: an example of a culture inventory.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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