Beyond customer service, revised [electronic resource] / Richard F. Gerson.
By: Gerson, Richard F.
Contributor(s): ebrary, Inc.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
No physical items for this record
"Effective programs for retaining your customers"--Cover.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
There are no comments for this item.