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The relationship advantage [electronic resource] : become a trusted advisor and create clients for life / Tom Stevenson & Sam Barcus.

By: Stevenson, Tom, 1943-.
Contributor(s): Barcus, Sam W | ebrary, Inc.
Material type: materialTypeLabelBookPublisher: Chicago : Dearborn, c2003Description: xvi, 248 p. : ill. ; 24 cm.Subject(s): Customer relationsGenre/Form: Electronic books.DDC classification: 658.8/12 Online resources: An electronic book accessible through the World Wide Web; click to view
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Includes index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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