Customer relationship management : concepts and technologies. Francis Buttle.
By: Buttle, Francis
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Publisher: Amsterdam ; London : Butterworth-Heinemann, ©2009Edition: 2nd ed.Description: xix, 500 p. : ill. ; 25 cm.ISBN: 9781856175227.Subject(s): Customer relations -- Management
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| HF5415.5 Aru Passionate and profitable : why customer strategies fail and ten steps to do them right | HF5415.5 Ber Master data management and data governance / | HF5415.5 But Customer relationship management : concepts and technologies. | HF5415.5 But Customer relationship management : concepts and technologies. | HF5415.5 Col Customer connections : | HF5415.5 Gos Customer relationship management essentials. | HF5415.5 Gri Customer loyalty : how to earn it, how to keep it. |
Includes index.
Bachelor of Business Administration (Hons) in E-Commerce
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