Managing the customer experience turning customers into advocates Shaun Smith
By: Smith , Shaun.
Contributor(s): Joe Wheeler.
Material type: BookPublisher: London : Financial Times Prentice Hall ; Boston, MA. Pearson Custom Pub., 2002Description: 254 p. : ill. ; 24 cm.ISBN: 9780273661955.Subject(s): Customer relationsItem type | Current location | Collection | Call number | Copy number | Status | Date due | Item holds |
---|---|---|---|---|---|---|---|
Book (red spot) | IUKL Library Open shelves | Purchase | HF5415.5 SMI (Browse shelf) | 1 | Not For Loan | ||
Book | IUKL Library Open shelves | Purchase | HF5415.5 SMI (Browse shelf) | 2 | Available | ||
Book | IUKL Library Open shelves | Purchase | HF5415.5 SMI (Browse shelf) | 3 | Available |
Total holds: 0
Bachelor of Communication (Hons) in Corporate Communication
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