Strategic communication in crisis management : lessons from the airline industry / Sally J. Ray.
By: Ray, Sally J.
Material type:
BookPublisher: Westport, Conn. : Quorum Books, 1999Description: viii, 260 p. ; 25 cm.ISBN: 1567201539 (acidfree paper); 9781567201536.Subject(s): Aircraft accidents | Airlines -- Communication systems | Crisis management
| Communication in management
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Item holds |
|---|---|---|---|---|---|---|---|
Book (red spot)
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IUKL Library Open shelves | Purchase | TL553.5 Ray (Browse shelf) | 1 | Not For Loan |
Includes bibliographical references (p. [251]-252) and index.
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